What We Collect and Why We Collect It
When you open an account on ab499, we collect the registration details you provide — name, email address, phone number and date of birth. When you make a deposit or withdrawal using bKash, Nagad or Rocket, we record the transaction reference and wallet identifier needed to
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match your payment to your account. We do not store your full mobile wallet PIN or password at any point. We also collect device data — browser type, operating system, IP address and session timestamps — to keep your account secure and to detect unusual login
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activity. This data lets us confirm that a session is yours and not an unauthorised attempt from a different device. Where we use third-party payment processors to route your bKash, Nagad or Rocket transfer, those processors operate under their own data agreements; we pass only the
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minimum transaction data required to complete the payment. Retention periods vary by data type: account identity records are held for as long as your account is active and for a period after closure as required by applicable rules in your eligible region. Session and device logs
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are kept for a shorter operational window. Your use of this platform and our processing of your data is subject to your local law and the eligible region conditions that apply to your account.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.